Working from home is a dream for many people. Working for Amazon is also a dream for many people. What if you can combine your desire to work from home and your desire to work from Amazon? Well, it’s not that hard. Or at least, it’s not that hard in theory. In fact, Amazon offers a lot of home-based positions that are particularly attractive and interesting. It goes without saying that thousands of people hope to get a working-from-home job at Amazon, making this prospective career even more appealing.
In this useful guide, we want to share with you the secrets and the tips on how to work for Amazon from home: what are the position available at Amazon, what skills you need, what an interview looks like, and basically everything you may need if you want to try landing a remote job at Amazon.
So, if you’re looking for an answer to the question How can I work for Amazon from home? keep reading this guide to find the solution!
Table of Contents
What Kind of Amazon Work-from-Home Jobs Are Available?
As specified on the Amazon website, sometimes the company has work-from-home positions available to “qualified individuals” that may or may not be tied up to a specific location. This means that if you’re from the US, you may be qualified for certain work-from-home roles, but you may not apply to the same roles in the UK, or even that no matter what your location is, you can apply to all the virtual roles advertised by the company. These are the most common work-from-home jobs available at Amazon.
Amazon Customer Service
The biggest roles for people interested in working from home for Amazon are almost always customer service areas. Amazon calls its customer service people “agents” and usually hire them based on their location. Applicants have to reside in the specific region or country required by the position, hold at least a High School Diploma and have high-speed Internet. If they’re not the English mother tongue, they may be required to have an 85% English level or higher. Experience working in a customer service environment is usually required. Candidates are subjected to multiple interviews, and if they are accepted into the company, they’re hired as employees. Hence, they get a salary and the associated benefits (these vary from country to country and discussed singularly). Amazon Customer Service Agents can be hired on a temporary or a permanent basis; moving from temporary to permanent is subjected to the company’s needs and individual performance over time.
There are various roles, within different teams, in the IT field at Amazon for people interested in working from home. All of the roles require extensive experience, a BA/BS degree, or equivalent experience, and for each role, specific skills are required. The majority of IT roles at Amazon are full time and permanent, with a probation period as specified by law. They can or cannot be location-based, so you may be located everywhere in the world, assuming that you will need to deliver certain tasks and be available for calls, meetings, and everything else. Aside from the salary, benefits are provided, and they are location and position dependants.
Sales and Accounting
Working as a Sales or Account Manager at Amazon can be done both in the office but in most cases is one of those working-from-home positions offered by the company. Candidates are required to work from home, but almost every position in this field is location-based, meaning that if you want to apply for a remote working position as a sales manager in the US, you need to reside in the US. A BA/BS degree or equivalent experience is almost always required, and so it’s extensive experience together with strong verbal and written communication skills and a customer-centric mindset. There is a various department in need of Sales and Accounts in Amazon, and for this reason, there are also a lot of positions opened. Job is offered on a temporary or a permanent basis, based on the needs, the market, and product.
What other positions are available remotely at Amazon
The above positions are usually offered in a more structured way meaning that they’re real jobs to be done daily. There are a few more options if you want to work remotely at Amazon but be aware that the pay can be quite low. Hence we didn’t include in the list above:
1. Amazon Mechanical Turk
Turk is a crowdsourcing marketplace that allows individuals and businesses to outsource their processes and jobs to a distributed workforce that can virtually perform these tasks. Various tasks are available at different pay rates, usually quite low.
2. Amazon Flex
Flex allows individuals to become Amazon drivers and get paid to make deliveries on behalf of Amazon. The earnings depend on location, tips, how long it takes to complete deliveries, and other factors. It’s considered a side income, and it doesn’t offer the same benefits as the permanent roles.
Read Also: 400+ Motivational Quotes for Freelancers
How to Apply for Amazon to Work from Home
The application process for working from home positions at Amazon follows the same rules as every other job type. You can find the list of remote jobs available by visiting the Virtual Locations job page; scroll down to filter the remote offers by type, category, location. The more filters you apply, the more narrow your search will be; this means you either will nail the perfect job based on your skills, or you won’t find absolutely anything.
As soon as you find an offer that captures your attention, make sure to read the job description and that your skills match. If you tick the boxes, then click to apply and start the process.
How do you get hired at Amazon?
The hiring process at Amazon is done completely online. Once you’ve selected the position you want to apply for, follow the steps below for a chance to get an interview and, hopefully, hired:
- Select the job offer and click on the Apply Now button:
- Create an Amazon account; the Amazon account for job hunting is completely different from the one you use to buy on Amazon.
- Fill the requested information, upload your resume and a cover letter, and apply.
What happens when you submit a resume at Amazon?
Once you’ve submitted your resume, an Amazon recruiter will get in touch and organize an interview if you’re a good match. To nail the interview, make sure you read these tips carefully from the Amazon team because they perfectly explain what an interview with Amazon consists of and how to prepare for the best.
Be aware that your Amazon Job account’s dashboard is regularly updated to display the most up-to-date status information relating to your application. An application is considered active as long as a final decision has not yet been made; if you decide to withdraw your application or the Amazon team has decided you’re no longer under consideration, your application will be archived.
How long does it take to get hired at Amazon?
The amount of time needed to get hired at Amazon varies by position and team. Some positions, such as customer service, need to be filled quickly, so the process is quite fast. For other positions, the hiring process may move a bit slowly. The entire process can take anywhere from three weeks to three or four months from start to finish.
How much does Amazon pay to work from home?
Salary for working from home for Amazon is hard to quantify because it depends at least on these two elements:
Highly technical positions pay more than customer service roles. Still, within the customer service roles, the pay can vary based on experience, assigned tasks, and how many years one has retained the same position in the company. So, truth to be said, the position can start on a low salary and becomes better paid with time.
Does Amazon offer benefits for working-from-home jobs?
The specific package is usually discussed with the candidate because every candidate has the right to negotiate. On a more general note, Amazon usually offers:
- Health Insurance
- Maternity and Parental Leave
- Time Off
- Employee Discount
In certain cases, it can also include Restricted Stock Units.
Things can be different for working-from-home positions, so it’s good to ask the hiring manager to understand the job’s actual benefits better.
What’s the hiring process to work from home at Amazon looks like?
If you’re considered a potentially good fit for the role, a recruiter will get in touch and ask you basic and generic questions such as “what’s your background.” Depending on your answers, the recruiter can decide to pass your profile to the “hiring committee,” a group of people from different teams that will interview you at different levels. The hiring committee will decide on offer or no offer and collectively set the salary level. The hiring committee usually includes senior members on your team, a prospective teammate, someone from the hiring team, and a “bar raiser,” aka a moderator that will ensure a fair decision-making process, and that can put a veto on your profile.
What questions do Amazon recruiters ask?
Amazon interviews are all based on Amazon’s leadership principles. No matter the role you’re applying for, these are considerate quintessential. It’s almost mandatory for candidates to demonstrate these leadership traits.
Amazon also adopts the so-called STAR method (Situation, Task, Action, Result) to understand the candidate and their attitude. The STAR method consists of a question that implies the following:
- Situation: Describe the situation you were in or the task you had to accomplish.
- Task: What goal were you working toward?
- Action: Describe the actions you took to address the situation.
- Result: Explain the outcome of your actions.
It is recommended to frame the responses using the STAR method.
For technical roles, a technical assessment can be requested, and it’s discretionary for the teams in every department to request an online assessment.
These are some of the most common behavioural questions Amazon recruiters ask:
- When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience?
- Describe a time you took the lead on a project.
- What did you do when you needed to motivate a group of individuals or promote collaboration on a particular project?
- How have you leveraged data to develop a strategy?
- Tell me a challenge you had were the best way forward was not clear-cut. How did you decide what to do?
- Give me an example of something you tried to accomplish but failed.
- Give me an example of a time when you showed initiative.
- Tell me about a time when you delegated a project effectively.
- Tell me about a time when you coached someone.
- When have you used your fact-finding skills to solve a problem?
Are Amazon Interviews hard?
Amazon interviews are not easy, especially if you have to deal with technical stuff and not be properly well-versed in behavioral questions. Whether it’s online or in-person, the interview day can last several hours, and you will end up meeting various people asking for various answers, which can stress every candidate. The secret not to feel the Amazon interviews hard is to make sure you approach them in a relaxed way, considering your skills and how to communicate them.
Is it hard to get hired at Amazon?
Getting hired at Amazon is not easy: even if you have a lot of experience, both in the industry and working from home, this is not an assurance. In fact, Amazon tends to prefer people who know exactly what they want to do at the company, skilled people with a precise idea of their role at Amazon, and why they should be hired.
How can I prepare for an interview at Amazon?
Aside from all the above advice, we also recommend the following exercises to get ready for your interview with Amazon from home:
- Learn the leadership principles and think carefully about examples you can easily connect with the principles. Put everything in writing so that as soon as you’ll get the question, you will also immediately be able to answer;
- Browse the Amazon website: you may be familiar with the e-commerce, but a thorough look from a professional perspective is well needed to succeed during the interview;
- Make sure you know the position you’re applying for, and you’re familiar with the duties. There’s nothing worse than asking a candidate to explain why they want to be hired for that particular position and be given the idea that they don’t even know what the position is about.
Finally, this is an exercise that you should do even if not preparing for an Amazon interview. Read books that can help you put your mind in the right place. We have got a list of books for freelancers and people working from home listed here, but this is a quick overview:
- It Doesn’t Have to Be Crazy at Work – Available at Amazon
- Stop Thinking Like a Freelancer – Available at Amazon
- The 4-Hour Workweek – Available at Amazon
- The 7 Habits of Highly Effective People – Available at Amazon
- The One Thing – Available at Amazon
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